TradeIX and its subsidiary companies are committed to protecting your privacy. This policy explains how we may collect information about you and then use it to meet your needs. It also explains some of the security measures we take to protect your privacy and tells you certain things that we will not do.
Your Personal Data
For this website, and associated services, the data controller is TradeIX.
This policy explains your statutory rights and how we collect and use your personal data. It describes the processing activities that are carried out by TradeIX in relation to this website, the purposes for which these activities are performed and the legal bases that we rely upon for these processing activities.
Personal data we collect
We may collect personal information about you when you do the following:
a) Contact us via the relevant ‘Contact’ page of our website
b) Communication you have with us by writing to us, emailing us or calling us
c) How you use our website: we use technology such as cookies (subject to your cookie preferences) when you use our website, and we collect information about the pages you look at and how you use them.
d) Device and machine information: information about the computer hardware and software on your computers and smartphones that is used to connect or communicate with us.
e) Exercising your rights: if you exercise any of your statutory rights under data protection law, we will keep a record of this and how we respond.
What we use your personal data for and why
We process the following items of your personal data, with a legitimate interest for the improvement of our services to you. We process the following categories of personal data for the following purposes:
Reason or Purpose
Provide you with the content you have requested
Personal data processed
- Your contact details (i.e. name, email, address)
- Any verbal communications you have with us
Analyse performance of webpages and provide relevant content to you
- Your contact details (i.e. name, email, address)
- How you use our website(s)
- Device and machine information
We may anonymise and aggregate personal data we hold (so that it does not identify you). We may use anonymised and aggregated information only for purposes that include testing our IT systems, research, data analysis, improving our website and in the development of new products and services.
Our commitment to information security
To protect your information, we have policies and procedures in place to ensure that only authorised personnel can access your information, that any personal data is handled and stored in a secure and sensible manner and all systems that can access the information have proportionate and reasonable security measures in place. To achieve this, all employees, contractors, sub-contractors and third-party suppliers have contracts, with defined roles and responsibilities, in regards to information security.
Transferring your personal data outside of the EEA
We may from time to time need to transfer your personal information to support partners which are located outside the European Economic Area (“EEA”), for the purpose of ensuring that our websites are operating appropriately or in relation to third parties with whom we share your data. Any transfer of your data will be subject to adequate levels of protection that aim to ensure the safeguarding of your privacy rights and shall provide you with remedies in the unlikely event of a security breach.
How long we keep your personal data for
We retain your personal data for as long as is necessary to achieve the processing purposes. For compliance with legal obligations stated in a contract, we retain information for no longer than 7 years from the date of the last transaction under the relevant contract.
Your rights in relation to your personal data
You have the following rights in relation to your personal data:
- the right to be informed about the personal data we collect, how your personal data is being used, and from whom we collect your personal data if we obtain it from other sources;
- the right to access the personal data we hold about you;
- the right to request the correction of inaccurate personal data we hold about you;
- the right to request the blocking or deletion of your personal data in some circumstances;
- the right to request that we port elements of your data either to you or another service provider;
- the right to object to us processing your personal data (where we do so only because you have consented, or because we are using automated means to make decisions that affect you); and
- the right to withdraw your consent.
You only have the benefits of some of the above rights in limited circumstances, which depend upon the legal reason why we collected your personal data.
To exercise any of the above rights, or if you have any questions relating to your rights, please contact us using the details at the bottom of this webpage.
These cookies give us critical information about various pages on the website and how our users interact with them. We use this information to improve the performance of our website and the information presented to users
1 Fore Street